Terms and conditions

The Agreement Between Users and Delilah Home LLC

We accept the following forms of payment:

Welcome to our website: delilahhome.com. The Delilah Home, LLC website (the “Site”) is comprised of various web pages operated by Delilah Home, LLC (Delilah Home Bed Sheets, Delilah Home Towels, the Company, our, we, us). This website, delilahhome.com is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (“Terms”). Your use of constitutes your agreement to all such Terms. Please read these terms carefully, and keep a copy of them for your reference. The website, delilahhome.com is an e-commerce Site. The Company shall conduct any and all lawful business deemed appropriate to execute the company’s objectives to market and sell towels, bedding and other home products such as: blankets, backpacks, bags, totes, robes, and apparel items.

Your account

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. You may not assign or otherwise transfer your account to any other person or entity. You acknowledge that Delilah Home, LLC is not responsible for third party access to your account that results from theft or misappropriation of your account. Delilah Home, LLC and its associates reserve the right to refuse or cancel service, terminate accounts, or remove or edit content in our sole discretion. Delilah Home, LLC does not knowingly collect, either online or offline, personal information from persons under the age of thirteen. If you are under 18, you may use delilahhome.com only with permission of a parent or guardian.

Electronic Communications

Visiting delilahhome.com or sending emails to the Delilah Home LLC Customer Service team such as: Cs@delilahhome.com constitutes electronic communications. You consent to receive electronic communications and agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing.

Your License to Use Our Website and Services

You may use our website only if you agree to form a binding contract with Delilah Home, LLC, and only in compliance with these Terms of Service and all applicable local, state, national, and international laws, rules and regulations. You must provide us accurate information, including your real name, when you create your Account on delilahhome.com. You are responsible for safeguarding the password that you use to access our website and for any activities or actions under your password. We encourage you to use “strong” passwords by using combination of upper and lower case letters, numbers and symbols with your Account. Delilah Home, LLC will not be liable for any loss or damage arising from your failure to comply with this instruction. You are responsible for maintaining the confidentiality of your Account and Password, including but not limited to the restriction of access to your computer and/or Account. You agree to accept responsibility for any and all activities or actions that occur under your Account and/or Password, whether your Password is with our website or a third-party Service. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your Account. You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than you, without appropriate authorization. You may not use as a username any name that is offensive, vulgar or obscene. Use of any part of our Website or Services is void where prohibited. By using our Website or Services, you represent and warrant that (a) all information you submit is truthful and accurate; (b) you will maintain the accuracy of such information; (c) you are 18 years of age or older and are fully able and competent to enter into the terms, conditions, obligations, affirmations, representations, and warranties set forth in these Terms, and to abide by and comply with these Terms; (d) you have the authority to enter into these Terms; and (e) your use of our Website or Services does not and will not violate any applicable law, regulation, or agreement.

Limited License and Site Access

We grant you a limited license to use delilahhome.com for personal use only. Consequently, this grant does not allow you to: a) resell or make commercial use of the site or any of the contents of the site b) modify, adapt, translate, reverse engineer, decompile, disassemble or convert into human readable form any of the contents of this site not intended to be read. c) copy, imitate, mirror, reproduce, distribute, publish, display, download, perform, post or transmit any contents of the site by any form such as electronic, mechanical, photocopying, recording or otherwise d) use of any data mining, bots, spiders or similar data gathering or extraction methods on contents of the Site or any information of the Site.

Privacy Policy

Our privacy policy, which sets out how we will use your information, can be found using the “Privacy” link on our Website. By using this Website, you consent to the processing described therein and warrant that all data provided by you is accurate.

Terms of Sale

All details you provide to us are true and accurate, that you are an authorized user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. All prices advertised on our website are subject to such changes. (a) Our Contract by placing an order you are offering to purchase products and services on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price. Delivery may vary according to availability and subject to any delays resulting from delivery services delays or force majeure for which we will not be responsible. In order to contract with delilahhome.com you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us. Our website, delilahhome.com, retains the right to refuse any request made by you. When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order: this email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us will not be formed until we send you confirmation by e-mail that the goods and services, which you ordered, have been dispatched to you. Only those goods and services listed in the confirmation e-mail sent at the time of dispatch will be included in the contract formed.

(b) Pricing and Availability: While we try to ensure that all details, descriptions and prices, which appear on this Website, are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered, we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. (c) Payment: The Buyer shall be responsible for all applicable taxes, including taxes applicable in the state to which the Goods are sent. Payment must be made by credit card or debit card or via Affirm at the time of placing an order which is accepted by the seller. Payment in full will be taken at this time and the Contract will be in force. The buyer undertakes that all details provided to the seller for the purpose of the order and its delivery will be correct and that the chosen method of payment is the property of the seller and that sufficient funds or credit facilities are available to cover the full cost of the goods ordered. The seller reserves the right to obtain validation of the seller’s credit card, debit card or Affirm details before accepting the buyer’s order.

Return/Refund Policy

If you want to return any Products within the trial period after your receipt of that particular product, please follow the process for each product category:

Try the product for 30 days from the receipt of purchase
Not Satisfied? Contact us at: cs@delilahhome.com before the conclusion of the 30 day period to obtain a Return Authorization and arrange a return. Delilah Home will pay for return shipping.
Refunds are paid AFTER the product is RECEIVED in good condition by Delilah Home, LLC for charitable donation or recycling. This is to eliminate the gray market of returned items on other internet websites.
Exclusions:
1. If the product was purchased from a third-party source, such as Amazon, returns are different and subject to each respective retailers’ policy. As such, the 30 day trial on the purchase does not apply.
2. If product is purchased by international customers outside the continental US, customers are responsible for the shipping costs associated with the product return.

Coupon & Promotional Code Policy

Coupons (and discount codes) must be used at the time of the original purchase, only at the time of check-out, and can not be retroactively applied or switched if a different coupon was selected. Coupons are not transferable and may not be reproduced, purchased, traded or sold. We reserve the right to reject orders that use a coupon code that was obtained from a bulletin board or other Internet site, or are in violation of any restriction.

Shipping

We reserve the right to change shipping options. Most of the time, we will offer free Fedex Ground or Fedex Smartpost for all orders that are shipped within the US. International shipments are not eligible for free shipping

Shipping Times: Please allow 1-2 business days after receiving order for shipments to be processed. Ground shipments: Arrives in 3-5 business days. Unfortunately, Fedex Ground does not allow us to ship to PO Boxes, APO's, or FPO's. Please contact us at cs@delilahhome.com for further questions.

Links to third party sites/Third party services

Delilahhome.com may contain links to other websites (“Linked Sites”). The Linked Sites are not under the control of Delilah Home, LLC, therefore, Delilah Home, LLC is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. Delilah Home, LLC is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Delilah Home, LLC of the site or any association with its operators. Certain services made available via delilahhome.com are delivered by third party sites and organizations. By using any product, service or functionality originating from the delilahhome.com domain, you hereby acknowledge and consent that Delilah Home, LLC may share such information and data with any third party with whom Delilah Home, LLC has a contractual relationship to provide the requested product, service or functionality on behalf of delilahhome.com users and customers.

Appearance and colors:

Delilah Home, LLC attempts to assure that the display of the colors and textures of our products that appear on the Website is as accurate as reasonably possible. However, as the actual colors and textures you see will depend on your monitor and printer, we cannot guarantee that your monitor’s display of any color will be 100% accurate.

No unlawful or prohibited use/Intellectual Property

You are granted a non-exclusive, non-transferable, revocable license to access and use delilahhome.com strictly in accordance with these Terms. As a condition of your use of the Site, you warrant to Delilah Home, LLC that you will not use the Site for any purpose that is unlawful or prohibited by these Terms. You may not use the Site in any manner, which could damage, disable, overburden, or impair the Site or interfere with any other party’s use and enjoyment of the Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Site. All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Site, is the property of Delilah Home, LLC or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto.

You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site. Delilah Home, LLC content is not for resale. Your use of the Site does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use and will make no other use of the content without the express written permission of Delilah Home, LLC and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of Delilah Home or our licensors except as expressly authorized by these Terms.

Copyright Policy

Delilah Home, LLC respects the intellectual property rights of others and expects users of the Service to do the same. We will respond to notices of alleged copyright infringement that comply with applicable law and are properly provided to us. If you believe that your Content has been copied in a way that constitutes copyright infringement, please provide our copyright agent with the following information in accordance with the Digital Millennium Copyright Act: (i) a physical or electronic signature of the copyright owner or a person authorized to act on their behalf; (ii) identification of the copyrighted work claimed to have been infringed; (iii) identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material; (iv) your contact information, including your address, telephone number, and an email address; (v) a statement by you that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and (vi) a statement that the information in the notification is accurate, and, under penalty of perjury, that you are authorized to act on behalf of the copyright owner.

We reserve the right to remove Content alleged to be infringing or otherwise illegal without prior notice and at our sole discretion. In appropriate circumstances, Delilah Home, LLC will also terminate a user’s Account if the user is determined to be a repeat infringer.

You understand and agree that: (1) Delilah Home, LLC assumes no liability or responsibility for any third-party content or material of any kind that is submitted to or posted on the Website by you or by any other users or third parties, and (2) Delilah Home, LLC is merely a transmitter of any such content, and is acting solely as an Internet Service Provider as such term is defined in the Digital Millennium Copyright Act (DMCA).

We will promptly address any alleged infringement. Please direct all such notifications to cs@delilahhome.com and insert “Re: Violation of Copyright” in the subject line header of the email.

Termination or Suspension of Use

We may terminate or suspend your Account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms. If you wish to terminate your Account, you may simply discontinue using the Service. All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

Indemnification

You agree to indemnify, defend and hold harmless Delilah Home, LLC, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorneys’ fees) relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. Delilah Home, LLC reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with Delilah Home, LLC in asserting any available defenses.

International Users

The Service is controlled, operated and administered by Delilah Home, LLC from our offices within the USA. If you access the Service from a location outside the USA, you are responsible for compliance with all local laws. You agree that you will not use the Delilah Home, LLC content accessed through delilahhome.com in any country or in any manner prohibited by any applicable laws, restrictions or regulations.

Limitation of Liability

You agree that Delilah Home, LLC, its licensees, licensors, and affiliates shall not be liable for any damages whatsoever, including but not limited to direct, indirect, incidental, special, consequential, exemplary, or punitive damages, such as damages for lost profits or loss of goodwill, use, or data (even if Delilah Home, LLC has been advised of the possibility of such damages), that result from: (a) your use of or inability to use the Delilah Home, LLC website; (b) access to or alteration of your personally identifiable information or other information in an unauthorized matter; (c) representations or conduct of any third party related to the Delilah Home, LLC website; or (d) any other matter relating to the Delilah Home, LLC website. Some states do not allow the limitation or exclusion of liability for incidental or consequential damages, so some of the above limitations may not apply to you. Your sole remedy for dissatisfaction with the website is to stop using the website. Our liability to you for any cause whatsoever, regardless of the form of the action, will at all times be limited to the amount paid, if any, by you to Delilah Home, LLC for the service, information, or product on which such cause of action is based.

Liability disclaimer

THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. DELILAH HOME LLC AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE SITE AT ANY TIME. DELILAH HOME LLC, AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED “AS IS” WITHOUT WARRANTY OR CONDITION OF ANY KIND. DELILAH HOME LLC AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL DELILAH HOME, LLC AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE SITE, WITH THE DELAY OR INABILITY TO USE THE SITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE SITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF DELILAH HOME LLC OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SITE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE.

Termination/access restriction

Delilah Home, LLC reserves the right, in its sole discretion, to terminate your access to the Site and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, this agreement is governed by the laws of the State of North Carolina and you hereby consent to the exclusive jurisdiction and venue of courts in North Carolina in all disputes arising out of or relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this section.

You agree that no joint venture, partnership, employment, or agency relationship exists between you and Delilah Home, LLC as a result of this agreement or use of the Site. Delilah Home LLC’s performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of Delilah Home, LLC’s right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by Delilah Home, LLC with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.

Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and Delilah Home. LLC with respect to the Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and Delilah Home, LLC with respect to the Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent an d subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be written in English.

Changes to Terms

Delilah Home, LLC reserves the right, in its sole discretion, to change the Terms under which delilahhome.com is offered. The most current version of the Terms will supersede all previous versions. Delilah Home, LLC encourages you to periodically review the Terms to stay informed of our updates.

Choice of Law

These Terms of Use shall be governed by and construed in accordance with the internal laws of the State of North Carolina, without regard to its principles of conflict of laws.

Dispute Resolution, Arbitration

Most customer concerns can be resolved quickly and to a customer’s satisfaction by contacting us at cs@delilahhome.com We strive to exceed our customer’s’ expectations and resolve any concerns in a timely and satisfactory manner without the need for formal dispute resolution procedures. This provision facilitates the prompt and efficient resolution of any disputes that may arise between you and Delilah Home, LLC. Arbitration is a form of private dispute resolution in which persons with a dispute waive their rights to file a lawsuit, to proceed in court, and to a jury trial, and instead submit their disputes to a neutral third person (or arbitrator) for a binding decision. Any controversy or claim arising out of or relating to the use of this Website, any product or services provided by Delilah Home, LLC on or through this Website, shall be settled on an individual basis by arbitration administered by the American Arbitration Association (“AAA”) in accordance with its Commercial Arbitration Rules and judgment on the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof. Claims shall be heard by a single arbitrator. The place of arbitration shall be North Carolina. The arbitration shall be governed by the laws of the State of North Carolina. The arbitrator will have no authority to award punitive or other damages not measured by the prevailing party’s actual damages, except as may be required by statute. Each party shall bear its own costs and expenses and an equal share of the arbitrator’s and administrative fees of arbitration. Except as may be required by law, neither a party nor an arbitrator may disclose the existence, content, or results of any arbitration hereunder without the prior written consent of both parties. You hereby irrevocably waive any objections on the basis of forum non-conveniens, venue, and jurisdiction. No action with respect to this Website (or to products or services purchased through the Website) shall be joined to an action involving any other party, whether through class proceedings or otherwise. You agree that any Action arising out of or related to the Website (or to products or services purchased through the Website) must commence within one (1) year after such Action accrues, otherwise, such Action is permanently barred. Notwithstanding the foregoing, if you have in any manner violated or threatened to violate our intellectual property rights, we may seek injunctive or other appropriate relief in any court of competent jurisdiction (including in any Other Jurisdiction with respect to a Non-U.S. User).

Severability: Waiver

If for any reason a court of competent jurisdiction finds any provision (or portion thereof) of these Terms of Use to be unenforceable, the remaining provisions (or portions thereof) shall be enforced to the maximum extent permissible and shall continue in full force and effect so as to effect the intent of these Terms. No waiver or failure to exercise or enforce any right or provision of these Terms shall be deemed a further or continuing waiver of such right or provision or any other right or provision.

Entire Agreement

The above Terms constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and Delilah Home, LLC. Any waiver of any provision of the Terms will be effective only if in writing and signed by a Member of Delilah Home, LLC.

Contact Us

Delilah Home, LLC welcomes your questions or comments regarding the Terms: cs@ delilahhome.com